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Had Enough?
Am I the only guy in this country who's fed up with what's happening? Where the
hell is our outrage? We should be screaming bloody murder. We've got a gang of
clueless bozos steering our ship of state right over a cliff, we've got
corporate gangsters stealing us blind, and we can't even clean up after a
hurricane much less build a hybrid car. But instead of getting mad, everyone
sits around and nods their heads when the politicians say, "Stay the course."
Stay the course? You've got to be kidding. This is America, not the
damned Titanic. I'll give you a sound bite: Throw the bums out!
You might think I'm getting senile, that I've gone off my rocker, and maybe I
have. But someone has to speak up. I hardly recognize this country anymore. The
President of the United States is given a free pass to ignore the Constitution,
tap our phones, and lead us to war on a pack of lies. Congress responds to
record deficits by passing a huge tax cut for the wealthy (thanks, but I don't
need it). The most famous business leaders are not the innovators but the guys
in handcuffs. While we're fiddling in Iraq, the Middle East is burning and
nobody seems to know what to do. And the press is waving pom-poms instead of
asking hard questions. That's not the promise of America my parents and yours
traveled across the ocean for. I've had enough. How about you?
I'll go a step further. You can't call yourself a patriot if you're not
outraged. This is a fight I'm ready and willing to have.
My friends tell me to calm down. They say, "Lee, you're eighty-two years old.
Leave the rage to the young people." I'd love to — as soon as I can
pry them away from their iPods for five seconds and get them to pay attention.
I'm going to speak up because it's my patriotic duty. I think people will listen
to me. They say I have a reputation as a straight shooter. So I'll tell you how
I see it, and it's not pretty, but at least it's real. I'm hoping to strike a
nerve in those young folks who say they don't vote because they don't trust
politicians to represent their interests. Hey, America, wake up. These guys work
for us.
Who Are These Guys, Anyway?
Why are we in this mess? How did we end up with this crowd in Washington? Well,
we voted for them — or at least some of us did. But I'll tell you
what we didn't do. We didn't agree to suspend the Constitution. We didn't
agree to stop asking questions or demanding answers. Some of us are sick and
tired of people who call free speech treason. Where I come from that's a
dictatorship, not a democracy.
And don't tell me it's all the fault of right-wing Republicans or liberal
Democrats. That's an intellectually lazy argument, and it's part of the reason
we're in this stew. We're not just a nation of factions. We're a
people. We share common principles and ideals. And we rise and fall
together.
Where are the voices of leaders who can inspire us to action and make us stand
taller? What happened to the strong and resolute party of Lincoln? What happened
to the courageous, populist party of FDR and Truman? There was a time in this
country when the voices of great leaders lifted us up and made us want to do
better. Where have all the leaders gone?
The Test of a Leader
I've never been Commander in Chief, but I've been a CEO. I understand a few
things about leadership at the top. I've figured out nine points — not
ten (I don't want people accusing me of thinking I'm Moses). I call them the
"Nine Cs of Leadership." They're not fancy or complicated. Just clear,
obvious qualities that every true leader should have. We should look at how the
current administration stacks up. Like it or not, this crew is going to be
around until January 2009. Maybe we can learn something before we go to the
polls in 2008. Then let's be sure we use the leadership test to screen the
candidates who say they want to run the country. It's up to us to choose wisely.
So, here's my C list:
A leader has to show CURIOSITY. He has to listen to people outside of the
"Yes, sir" crowd in his inner circle. He has to read voraciously, because the
world is a big, complicated place. George W. Bush brags about never
reading a newspaper. "I just scan the headlines," he says. Am I hearing this
right? He's the President of the United States and he never reads a newspaper?
Thomas Jefferson once said, "Were it left to me to decide whether we should have
a government without newspapers, or newspapers without a government, I should
not hesitate for a moment to prefer the latter." Bush disagrees. As long as he
gets his daily hour in the gym, with Fox News piped through the sound system,
he's ready to go.
If a leader never steps outside his comfort zone to hear different ideas, he
grows stale. If he doesn't put his beliefs to the test, how does he know he's
right? The inability to listen is a form of arrogance. It means either you think
you already know it all, or you just don't care. Before the 2006 election,
George Bush made a big point of saying he didn't listen to the polls. Yeah,
that's what they all say when the polls stink. But maybe he should have
listened, because 70 percent of the people were saying he was on
the wrong track. It took a "thumping" on election day to wake him up, but even
then you got the feeling he wasn't listening so much as he was calculating how
to do a better job of convincing everyone he was right.
A leader has to be CREATIVE, go out on a limb, be willing to try
something different. You know, think outside the box. George Bush prides
himself on never changing, even as the world around him is spinning out of
control. God forbid someone should accuse him of flip-flopping. There's a
disturbingly messianic fervor to his certainty. Senator Joe Biden recalled a
conversation he had with Bush a few months after our troops marched into
Baghdad. Joe was in the Oval Office outlining his concerns to the President
— the explosive mix of Shiite and Sunni, the disbanded Iraqi army, the
problems securing the oil fields. "The President was serene," Joe
recalled. "He told me he was sure that we were on the right course and that all
would be well. 'Mr. President,' I finally said, 'how can you be so
sure when you don't yet know all the facts?'" Bush then reached over and put a
steadying hand on Joe's shoulder. "My instincts," he said. "My instincts." Joe
was flabbergasted. He told Bush, "Mr. President, your instincts
aren't good enough." Joe Biden sure didn't think the matter was settled. And, as
we all know now, it wasn't.
Leadership is all about managing change — whether you're leading a company or
leading a country. Things change, and you get creative. You adapt. Maybe Bush
was absent the day they covered that at Harvard Business School.
A leader has to COMMUNICATE. I'm not talking about running off at the
mouth or spouting sound bites. I'm talking about facing reality and telling the
truth. Nobody in the current administration seems to know how to talk straight
anymore. Instead, they spend most of their time trying to convince us that
things are not really as bad as they seem. I don't know if it's denial or
dishonesty, but it can start to drive you crazy after a while. Communication has
to start with telling the truth, even when it's painful. The war in Iraq has
been, among other things, a grand failure of communication. Bush is like the boy
who didn't cry wolf when the wolf was at the door. After years of being
told that all is well, even as the casualties and chaos mount, we've stopped
listening to him.
A leader has to be a person of CHARACTER. That means knowing the
difference between right and wrong and having the guts to do the right thing.
Abraham Lincoln once said, "If you want to test a man's character, give him
power." George Bush has a lot of power. What does it say about his character?
Bush has shown a willingness to take bold action on the world stage because he
has the power, but he shows little regard for the grievous consequences.
He has sent our troops (not to mention hundreds of thousands of innocent Iraqi
citizens) to their deaths — for what? To build our oil reserves? To
avenge his daddy because Saddam Hussein once tried to have him killed? To show
his daddy he's tougher? The motivations behind the war in Iraq are questionable,
and the execution of the war has been a disaster. A man of character does not
ask a single soldier to die for a failed policy.
A leader must have COURAGE. I'm talking about balls. (That even
goes for female leaders.) Swagger isn't courage. Tough talk isn't courage.
George Bush comes from a blue-blooded Connecticut family, but he likes to talk
like a cowboy. You know, My gun is bigger than your gun. Courage in the
twenty-first century doesn't mean posturing and bravado. Courage is a commitment
to sit down at the negotiating table and talk.
If you're a politician, courage means taking a position even when you know it
will cost you votes. Bush can't even make a public appearance unless the
audience has been handpicked and sanitized. He did a series of so-called town
hall meetings last year, in auditoriums packed with his most devoted fans. The
questions were all softballs.
To be a leader you've got to have CONVICTION — a fire in
your belly. You've got to have passion. You've got to really want to get
something done. How do you measure fire in the belly? Bush has set the all-time
record for number of vacation days taken by a U.S. President
— four hundred and counting. He'd rather clear brush on his ranch than
immerse himself in the business of governing. He even told an interviewer that
the high point of his presidency so far was catching a seven-and-a-half-pound
perch in his hand-stocked lake.
It's no better on Capitol Hill. Congress was in session only ninety-seven days
in 2006. That's eleven days less than the record set in 1948, when President
Harry Truman coined the term do-nothing Congress. Most people would
expect to be fired if they worked so little and had nothing to show for it. But
Congress managed to find the time to vote itself a raise. Now, that's not
leadership.
A leader should have CHARISMA. I'm not talking about being flashy.
Charisma is the quality that makes people want to follow you. It's the ability
to inspire. People follow a leader because they trust him. That's
my definition of charisma. Maybe George Bush is a great guy to hang out with at
a barbecue or a ball game. But put him at a global summit where the future of
our planet is at stake, and he doesn't look very presidential. Those frat-boy
pranks and the kidding around he enjoys so much don't go over that well with
world leaders. Just ask German Chancellor Angela Merkel, who received an
unwelcome shoulder massage from our President at a G-8 Summit. When
he came up behind her and started squeezing, I thought she was going to go right
through the roof.
A leader has to be COMPETENT. That seems obvious, doesn't it? You've got
to know what you're doing. More important than that, you've got to surround
yourself with people who know what they're doing. Bush brags about being
our first MBA President. Does that make him competent? Well, let's see. Thanks
to our first MBA President, we've got the largest deficit in history, Social
Security is on life support, and we've run up a half-a-trillion-dollar price tag
(so far) in Iraq. And that's just for starters. A leader has to be a problem
solver, and the biggest problems we face as a nation seem to be on the back
burner.
You can't be a leader if you don't have COMMON SENSE. I call this Charlie
Beacham's rule. When I was a young guy just starting out in the car business,
one of my first jobs was as Ford's zone manager in Wilkes-Barre, Pennsylvania.
My boss was a guy named Charlie Beacham, who was the East Coast regional
manager. Charlie was a big Southerner, with a warm drawl, a huge smile, and a
core of steel. Charlie used to tell me, "Remember, Lee, the only thing you've
got going for you as a human being is your ability to reason and your common
sense. If you don't know a dip of horseshit from a dip of vanilla ice cream,
you'll never make it." George Bush doesn't have common sense. He just has a lot
of sound bites. You know — Mr. they'll welcome us as liberators
no child left behind heck of a job Brownie mission accomplished Bush.
Former President Bill Clinton once said, "I grew up in an alcoholic home. I
spent half my childhood trying to get into the reality-based world — and
I like it here."
I think our current President should visit the real world once in a while.
The Biggest C is Crisis
Leaders are made, not born. Leadership is forged in times of crisis. It's easy
to sit there with your feet up on the desk and talk theory. Or send someone
else's kids off to war when you've never seen a battlefield yourself. It's
another thing to lead when your world comes tumbling down.
On September 11, 2001, we needed a strong leader more than any other time in our
history. We needed a steady hand to guide us out of the ashes. Where was George
Bush? He was reading a story about a pet goat to kids in Florida when he heard
about the attacks. He kept sitting there for twenty minutes with a baffled look
on his face. It's all on tape. You can see it for yourself. Then, instead of
taking the quickest route back to Washington and immediately going on the air to
reassure the panicked people of this country, he decided it wasn't safe to
return to the White House. He basically went into hiding for the day—and he told
Vice President Dick Cheney to stay put in his bunker. We were all frozen in
front of our TVs, scared out of our wits, waiting for our leaders to tell us
that we were going to be okay, and there was nobody home. It took Bush a couple
of days to get his bearings and devise the right photo op at Ground Zero.
That was George Bush's moment of truth, and he was paralyzed. And what did he do
when he'd regained his composure? He led us down the road to Iraq — a
road his own father had considered disastrous when he was President. But Bush
didn't listen to Daddy. He listened to a higher father. He prides himself on
being faith based, not reality based. If that doesn't scare the crap out of you,
I don't know what will.
A Hell of a Mess
So here's where we stand. We're immersed in a bloody war with no plan for
winning and no plan for leaving. We're running the biggest deficit in the
history of the country. We're losing the manufacturing edge to Asia, while our
once-great companies are getting slaughtered by health care costs. Gas prices
are skyrocketing, and nobody in power has a coherent energy policy. Our schools
are in trouble. Our borders are like sieves. The middle class is being squeezed
every which way. These are times that cry out for leadership.
But when you look around, you've got to ask: "Where have all the leaders
gone?" Where are the curious, creative communicators? Where are the people
of character, courage, conviction, competence, and common sense? I may be a
sucker for alliteration, but I think you get the point.
Name me a leader who has a better idea for homeland security than making us take
off our shoes in airports and throw away our shampoo? We've spent billions of
dollars building a huge new bureaucracy, and all we know how to do is react to
things that have already happened.
Name me one leader who emerged from the crisis of Hurricane Katrina. Congress
has yet to spend a single day evaluating the response to the hurricane,
or demanding accountability for the decisions that were made in the crucial
hours after the storm. Everyone's hunkering down, fingers crossed, hoping it
doesn't happen again. Now, that's just crazy. Storms happen. Deal with it. Make
a plan. Figure out what you're going to do the next time.
Name me an industry leader who is thinking creatively about how we can restore
our competitive edge in manufacturing. Who would have believed that there could
ever be a time when "the Big Three" referred to Japanese car companies? How did
this happen — and more important, what are we going to do about it?
Name me a government leader who can articulate a plan for paying down the debt,
or solving the energy crisis, or managing the health care problem. The silence
is deafening. But these are the crises that are eating away at our country and
milking the middle class dry.
I have news for the gang in Congress. We didn't elect you to sit on your asses
and do nothing and remain silent while our democracy is being hijacked and our
greatness is being replaced with mediocrity. What is everybody so afraid of?
That some bobblehead on Fox News will call them a name? Give me a break. Why
don't you guys show some spine for a change?
Had Enough?
Hey, I'm not trying to be the voice of gloom and doom here. I'm trying to light
a fire. I'm speaking out because I have hope. I believe in America. In my
lifetime I've had the privilege of living through some of America's greatest
moments. I've also experienced some of our worst crises — the Great
Depression, World War II, the Korean War, the Kennedy
assassination, the Vietnam War, the 1970s oil crisis, and the struggles of
recent years culminating with 9/11. If I've learned one thing, it's this: You
don't get anywhere by standing on the sidelines waiting for somebody else to
take action. Whether it's building a better car or building a better future for
our children, we all have a role to play. That's the challenge I'm raising in
this book. It's a call to action for people who, like me, believe in America.
It's not too late, but it's getting pretty close. So let's shake off the
horseshit and go to work. Let's tell 'em all we've had enough.
Excerpted from Where Have All the Leaders Gone?. Copyright
© 2007 by Lee Iacocca. All rights reserved.
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